LETTER TO VALUED CLIENTS
COVID-19 LETTER ON THE BEHALF OF THE TEAM

Dear valued client, For more than 3 years, Ethereal Corporate Network Private Limited has lived by a core value to "treat every client like they are our only client." This enduring value guides us as we face the difficult challenge of responding to the coronavirus (COVID-19). In the last week of March, we established a multi-functional coronavirus response task and are following the current guidance from the government and local health authorities. During the coronavirus outbreak, our focus is on the safety and well-being of our employees, who are vitally important to support you and your business, as well as the communities where we operate. Our second primary area of concern is the safety and continued service of our clients. We are providing an update on the preventative and precautionary actions taken to date as we focus on health, safety, and business continuity, and being your trusted technology provider of choice. Supporting Our People Our first priority has been to help our clients and partners to keep their teams safe. One way to do this, according to medical professionals, has been to encourage social distancing. Like many of our clients, we have implemented work from home policies to limit our employees’ exposure, but it’s been crucial to do this without compromising the ability to remain connected, productive and work securely. To get clients up and running quickly, we are available on phone calls or on video conferencing software providing support and, solutions and more that have kept newly remote workforces running productively. Regardless of how complex the situation is, you have my full support to do the same for you. The situation we’re all dealing with will likely have a lasting effect on the way we connect with each other and get things done going forward, and we have great teams to help you rapidly scale that effort.Supporting Our Business Continuity Our clients rely on us, our technology, and our people every day, so we have given business continuity a lot of consideration over the years. Since the start of the pandemic, we have made our advice on remote business continuity more widely available on our Supporting Business Continuity site, which gives you access to a number of best practices we employ ourselves and with clients. I hope you find this resource useful. Kindness, patience, and partnership will get us through this and we are here for you.  Stay Safe. Stay Home. Team Ethereal Corporate Network Private Limited